Administrative Assistant – Virtual Assistant Jobs

Job Type: Administrative Assistant from home
Location: Texas work from home
Company: Fresh Team

Position Description:

The Administrative Assistant, HOA serves as the department’s first point of contact by welcoming members and answering phones, organizing appointments, aiding homeowners with the purchase of access devices, and supporting homeowners with Rule and Regulation compliance. The HOA Operations Manager is in charge of this position.

PRIMARY RESPONSIBILITIES:

• Handles homeowner inquiries in person, by email, and by phone as the department’s point of contact.
• Account modifications, creating or removing a Trust, ALC permits applications while applying ALC Guidelines, and assistance in adding/deleting gate devices from the access system are all possible.
• Coordination of Vacation Watch Requests, as well as the generation of weekly reports and bills.
• Coordination of Rental Applications, including Renter Cards and/or Guest Cards, as well as the processing of Contractor Decals and the coordination of Estate Sales Permits.
• Keep track of and arrange the scheduling of Arts & Crafts facilities.
• Transfers and condo certificates are available.
• Help the homeowner in adhering to the Rules and Regulations.
• Staff should be trained on all software and office operations.
• Assist other administrative personnel with problem resolution and troubleshooting.
• Manage the master homeowner database in accordance with departmental regulations.
• Participate in the greeting of new Association homeowners.
• Offer critical Homeowner tools such as member cards, gate devices, and directory codes, among others.
• Handle incoming calls and correspondence; react to homeowner information requests; and do other receptionist duties as needed.
• Create memorandums, emails, and reports.
• Help in the training of new and existing personnel.
• Management directs the administration of office programs.
• Keep office equipment, such as computers and machinery, in good working order.
• Manage office supply inventory and order management.
• Additional responsibilities and obligations may be assigned.