Medical Scheduler – Aston Carter Remote Jobs

Job Type: Medical Scheduler from home
Location: New York work from home
Company: Aston Carter

In Valatie, a large community healthcare organization serving Columbia, Greene, and Dutchess counties is looking to expand their team! They are looking for a knowledgeable, detail-oriented Medical Scheduler with exceptional customer service skills.

$17/hour!

Health, dental, vision, and 401K benefits are available!

There is a lot of room for advancement in your career!

Responsibilities:

The Medical Scheduler evaluates a high volume of phone calls and requests, both clinical and non-clinical in nature, while providing excellent customer service and adhering to the one-call resolution standard.

•Handles a large number of incoming calls and requests.

•Schedules appointments for 100+ multi-specialty physicians and other medical professionals, including but not limited to physicals, office visits, consults, hospital follow-ups, and CDL exams.

•Utilizes all available resources to efficiently and effectively assist all callers.

•When appropriate, transfers/warm-transfers calls to other departments and/or staff members.

•Collects all relevant information for requests and relays messages to clinical staff members as needed.

•Handles emergencies in accordance with established procedures.

•On a daily basis, uses EMR (medical record) software and Microsoft Outlook.

Requirements:

You must have at least one year of experience working in customer service or healthcare!