Full Time

Customer Service Representative – Aston Carter Remote Jobs

Posted 1 year ago
New Jersey
$15 - $16 per hour

Job Description

Job Type: Customer Service Representative from home
Location: New Jersey work from home
Company: Aston Carter


  • Fills out paperwork, calculates fees for requested services (such as shipping, multiple-color printing, special packing, etc.), and prepares modifications to existing orders.
  • Speed up orders and modifications by speaking with the factory.
  • Maintains a specific client base’s territory and offers assistance to other territories as needed.
  • Addresses billing or service-related concerns, referring service-related complaints to the appropriate departments for further inquiry.
  • Returning calls and assisting clients.
  • Manage sales leads and produce product quotes.
  • Respond to inquiries concerning product specifications.
  • React to phone calls, emails, and other correspondence.
  • Keep a client database current.
  • Assure that all client information is accurate and current.