Full Time

Customer Service Representative – Aston Carter Remote Jobs

Posted 1 year ago
Colorado
$20 - $21 per hour

Job Description

Job Type: Customer Service Representative from home
Location: Colorado work from home
Company: Aston Carter

Responsibilities:

  • Primary duty is to assist investors by handling transaction requests, answering their inquiries about their online accounts, and assisting them in making decisions based on their account objectives.
  • Will also handle other account transactions such as purchases, redemptions, exchanges, and others over the phone.
  • Guide investors through and resolve website or internet problems

Requirements:

Skills: a Bachelor’s degree, a contact center, a call center, a server, a bartender, a waiter, or a waitress

Additional abilities & credentials:

Must possess:

  • At least 1 year in a position that prioritizes customer service (i.e. retail, food service, etc.)
  • A career-minded individual who can think ahead rather than merely focusing on the here and now
  • A person having aspirations to advance within the organization
  • A person with a solid work ethic and the ability to occasionally govern oneself
  • Excellent problem-solving abilities; at ease not having the solution but using resources to find it
  • Excellent customer service abilities, including the capacity for compassion, empathy, and patience
  • Excellent focus on detail

PERFECT TO HAVE:

  • College degree desirable, or similar work experience