Customer Service Representative – Aston Carter Remote Jobs

Job Type: Customer Service Representative from home
Location: Colorado work from home
Company: Aston Carter

Responsibilities:

• Primary duty is to assist investors by handling transaction requests, answering their inquiries about their online accounts, and assisting them in making decisions based on their account objectives.
• Will also handle other account transactions such as purchases, redemptions, exchanges, and others over the phone.
• Guide investors through and resolve website or internet problems

Requirements:

Skills: a Bachelor’s degree, a contact center, a call center, a server, a bartender, a waiter, or a waitress

Additional abilities & credentials:

Must possess:

• At least 1 year in a position that prioritizes customer service (i.e. retail, food service, etc.)
• A career-minded individual who can think ahead rather than merely focusing on the here and now
• A person having aspirations to advance within the organization
• A person with a solid work ethic and the ability to occasionally govern oneself
• Excellent problem-solving abilities; at ease not having the solution but using resources to find it
• Excellent customer service abilities, including the capacity for compassion, empathy, and patience
• Excellent focus on detail

PERFECT TO HAVE:

• College degree desirable, or similar work experience