Bilingual Customer Service – Work Remote

Job Type: Bilingual Customer Service from home
Location: Florida work from home
Company: Progressive

Position Description:

Customer Service Representative – handle customer enquiries and insurance policy needs by responding to concerns about coverage, prices, billing issues, and general policy reviews while selling additional products. Inbound Sales Representative – Share your knowledge of Progressive’s products and services with consumers to ensure they have the right insurance coverage (no cold calling!

Essential qualifications

• At least two years of postsecondary education
• Rather than the aforementioned, two years of relevant job experience
• Only for commercial purposes: If you do not have a Property & Casualty license, you will have the chance to obtain one during training (and must remain compliant with licensing requirements as an employee)
• Bilingual opportunities are also available; candidates must speak Spanish fluently (speak and read)

Specifications

• A designated work area devoid of noise and other interruptions.
• Internet connection for remote office via DSL or Cable Modem with a minimum speed of 10 Mbps down and 1 Mbps up
• The given computer must be physically linked by cable to the router or modem (no wireless connection)
• Every piece of Progressive hardware you receive must be plugged into a surge protector.
• Unless otherwise required by law, high-speed Internet access is at your expense.

Benefits

• 401(k) with up to a 6% business match on a dollar-for-dollar basis
• Medical, dental & vision, including free preventative care
• Programs for physical and mental health
• Wellness care Life insurance, health savings accounts, and flexible spending accounts
• vacation pay
• Paid and unpaid sick leave, when applicable, together with short- and long-term disability
• Military leave and pay; parental and family leave
• Employee resource groups foster a diverse, inclusive, and inviting culture.
• Academic support and career advancement