Full Time

Bilingual Customer Service – Work Remote

Posted 1 year ago
Florida
$16 - $21 per hour

Job Description

Job Type: Bilingual Customer Service from home
Location: Florida work from home
Company: Progressive

Position Description:

Customer Service Representative – handle customer enquiries and insurance policy needs by responding to concerns about coverage, prices, billing issues, and general policy reviews while selling additional products. Inbound Sales Representative – Share your knowledge of Progressive’s products and services with consumers to ensure they have the right insurance coverage (no cold calling!

Essential qualifications

  • At least two years of postsecondary education
  • Rather than the aforementioned, two years of relevant job experience
  • Only for commercial purposes: If you do not have a Property & Casualty license, you will have the chance to obtain one during training (and must remain compliant with licensing requirements as an employee)
  • Bilingual opportunities are also available; candidates must speak Spanish fluently (speak and read)

Specifications

  • A designated work area devoid of noise and other interruptions.
  • Internet connection for remote office via DSL or Cable Modem with a minimum speed of 10 Mbps down and 1 Mbps up
  • The given computer must be physically linked by cable to the router or modem (no wireless connection)
  • Every piece of Progressive hardware you receive must be plugged into a surge protector.
  • Unless otherwise required by law, high-speed Internet access is at your expense.

Benefits

  • 401(k) with up to a 6% business match on a dollar-for-dollar basis
  • Medical, dental & vision, including free preventative care
  • Programs for physical and mental health
  • Wellness care Life insurance, health savings accounts, and flexible spending accounts
  • vacation pay
  • Paid and unpaid sick leave, when applicable, together with short- and long-term disability
  • Military leave and pay; parental and family leave
  • Employee resource groups foster a diverse, inclusive, and inviting culture.
  • Academic support and career advancement