Bilingual Customer Service – Work Remote

Job Type: Bilingual Customer Service from home
Location: California work from home
Company: Bold Business

Position Description:

You are someone who can give courteous and helpful concierge-style phone service to our consumers on every call. You’re convinced that you can always find a way to connect with anyone you speak with over the phone. We seek exceptional individuals with coachable mindsets, therefore this is not for everyone.

Responsibilities:

• Manage incoming and outgoing calls from customers with courtesy.
• Identify client demands, clarify information, study difficulties, and propose solutions.
• Document customer interactions in accordance with standard operating procedures
• Coachable — receptive to phone scripts while dealing with rejections
• Why we believe this job is excellent:
• It is a remote full-time position where you will work from home.
• You will have defined objectives and the necessary resources to achieve them. How you execute and deliver is your responsibility.

Requirements:

• Available fluent in English and Spanish 25 to 30 hours each week initially
• Experience in an outbound call center, inside sales expertise, or equivalent sales experience are all desirable qualifications.
• Adaptable and adaptable, displaying the capacity to adapt to process and data changes
• Capability to operate independently or as an integral team member