Bilingual Customer Service – Remote Work in California

Job Type: Bilingual Customer Service Representative from home
Location: California remote works at home
Company: TTEC

DESCRIPTION:

Do you enjoy assisting others and providing them with peace of mind? You will determine whether a customer’s experience is just average or excellent, whether it’s obtaining information fast, consulting on items with compassion, or resolving their issues with a smile.

RESPONSIBILITIES:

• Answer incoming customer communications
• Conduct research to offer customers with the answers they need to remedy their difficulties.

REQUIREMENTS;

• Fluent in both English and Spanish
• Six months or more of experience in customer service
• equivalent to a high school diploma or higher
• Recognize, apply, and describe your product or service expertise.
• Computer literate
• Internet access exceeding 25 megabits per second in speed. Recommended is a hardwired connection to your home router.

What You Can Anticipate

• Leadership that is knowledgeable, encouraging, supportive, and present
• Diverse and community-oriented group
• Aspiring minds have ample chances for professional advancement and education.
• And yes…all the competitive remuneration, performance incentive opportunities, and perks you’d anticipate, as well as a few pleasant surprises.