Full Time
Pay Associate – Aston Carter Remote Jobs
Job Description
Job Type: Pay Associate from home
Location: Texas work from home
Company: Aston Carter
The Utility Bill Pay Associate position with Operations Services offers a fantastic opportunity to start a career in the Energy Solutions industry. The Senior Coordinator of Operations Services is the direct supervisor of this post. The ideal applicant has a desire to learn, along with ownership in precisely completing assigned duties, and excels in a collaborative setting.
Responsibilities:
- Addressing inconsistencies between customers’ and clients’ utility bills
- Downloading e-bills from utility companies
- Managing email traffic related to utility bill payments from customers (incoming bills, notifications, and payment receipts), and forwarding to the proper staff.
- Online accounts are audited to make sure our online system is using accurate meters and addresses.
- Entering provider invoice data into CRM/Salesforce, ECAP for UBP, and other verticals
- Examine, prepare, and dispatch a shipment of invoices to a scanning company.
- Speak with utility companies to submit a variety of information requests and account updates.
- Control and give the data entry crew access to invoice files.
Requirements:
- Collection
- Consumer Assistance
- Phone Center
- Entry of data
- Invoicing
- Collections for Billing
- 10 key
Additional abilities & credentials:
- A GED or high school diploma is required.
- Some familiarity with the Microsoft Office Suite
- Exhibit great organizational abilities, verbal and written communication skills, and a cooperative, upbeat attitude.
- The capacity to manage many projects, set priorities, and pay attention to details
- Self-starter seeking possibilities for professional advancement
- A desire to work in a collaborative atmosphere
