Full Time

Pay Associate – Aston Carter Remote Jobs

Posted 1 year ago
Texas
$16 - $17 per hour

Job Description

Job Type: Pay Associate from home
Location: Texas work from home
Company: Aston Carter

The Utility Bill Pay Associate position with Operations Services offers a fantastic opportunity to start a career in the Energy Solutions industry. The Senior Coordinator of Operations Services is the direct supervisor of this post. The ideal applicant has a desire to learn, along with ownership in precisely completing assigned duties, and excels in a collaborative setting.

Responsibilities:

  • Addressing inconsistencies between customers’ and clients’ utility bills
  • Downloading e-bills from utility companies
  • Managing email traffic related to utility bill payments from customers (incoming bills, notifications, and payment receipts), and forwarding to the proper staff.
  • Online accounts are audited to make sure our online system is using accurate meters and addresses.
  • Entering provider invoice data into CRM/Salesforce, ECAP for UBP, and other verticals
  • Examine, prepare, and dispatch a shipment of invoices to a scanning company.
  • Speak with utility companies to submit a variety of information requests and account updates.
  • Control and give the data entry crew access to invoice files.

Requirements:

  • Collection
  • Consumer Assistance
  • Phone Center
  • Entry of data
  • Invoicing
  • Collections for Billing
  • 10 key

Additional abilities & credentials:

  • A GED or high school diploma is required.
  • Some familiarity with the Microsoft Office Suite
  • Exhibit great organizational abilities, verbal and written communication skills, and a cooperative, upbeat attitude.
  • The capacity to manage many projects, set priorities, and pay attention to details
  • Self-starter seeking possibilities for professional advancement
  • A desire to work in a collaborative atmosphere


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