Full Time

Remote Roadside Customer Service Representative – Remote Jobs

Posted 1 year ago
Florida
$12 - $13 per hour

Job Description

Job Name: Remote Roadside Customer Service Representative
Name of the Company: InnoSource, Inc
Location: Jacksonville, Florida (Remote)
Salary range: $13.70 hourly
Job Type: Full-Time Employee
Career Level: Entry-Level
Categories: Call Center

Position Description

InnoSource, Inc is looking for a friendly and organized Remote Roadside Customer Service Representative. As a first responder in case of any client’s need, you will establish relationships with customers to make a positive impact on their lives. You will take inbound calls from drivers to help with their problems, and work with a team of service providers to connect immediate support to the customers.

Responsibilities

– Receive inbound calls from drivers who need roadside assistance either for a flat tire, a breakdown, or any other issue.
– Collaborate with a team of service providers to provide best customer services and support.
– Document the interactions in our tracking system.
– Work towards providing excellent customer services to make a positive impact on our customer’s day.

Qualifications

– At least a high school diploma or equivalent.
– A minimum of one year of customer service experience.
– A stable work history with punctuality and attendance.
– Call center experience is preferred but not mandatory.

Benefits:

– Health Insurance, Life Insurance, and Dental Insurance reimbursement.
– $13.70 hourly.
– Long-term potential with a great company!