Job Type: Medical Assistant  from home
Location: Arizona work from home
Company: Cigna

Are you prepared to take on a role that combines your aptitude for planning ahead, your capacity for multitasking, and your unwavering desire to assist others? For Evernorth Care Group in the Phoenix Valley, we are looking for a Medical Assistant to join our busy, patient-centered primary care/adult medicine/pediatric teams. We’re confident you’ll enjoy this job if you’ve always wanted to work in an outpatient healthcare setting and enjoy a welcoming workplace.

Workdays: Normally, 7:30 a.m. to 430 p.m., Monday through Friday. The location may affect some of the hours.

Responsibilities:

• Use your organizational abilities to help manage the healthcare requirements of our diverse patient populations and make sure that clinic operations function smoothly on a day-to-day basis.
• Assist with in-office procedures, take vital signs, enter data into patient charts, check prescriptions, and reach out to patients and providers in order to promote ongoing care for patients.
• Follow all rules and regulations precisely, and only practice within the parameters of your certification or license.
• Ensure courteous and top-notch customer service throughout all channels of communication.
• Keep a record of all the assistance and knowledge given to our patients.
• Call patients back, finish referrals, prepare charts, and manage forms.
• Provide assistance in addressing queries, worries, and requests, whether in person, over the phone, through our patient portal and electronic health record system.
• To address the practice’s needs, collaborate with the clinicians, your peers, and the patients.
• Manage uncertainty appropriately and be aware of proper conflict resolution techniques.
• Other tasks as they are allocated.

Requirements:

Minimum requirements:

• Graduate of an MA program that has been granted approval, or a graduate of an unapproved program who has passed the certification exam, or a practicing medical assistant who completed the supervision requirements before February 2, 2000 (the “grandfather clause”).
• GED certification or a diploma from high school
• excellent customer service abilities and a strong commitment to provide consumers compassionate, professional care
• Experience with Microsoft Office and being at ease entering data into our electronic health record system, as well as prior experience working in a healthcare context
• Certification by BLCS

Preferred credentials:

• Experience in the outpatient setting for at least a year
• Spanish and English language proficiency
• A PEDS background

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