Job Type: Medical Assistant from home
Location: Arizona work from home
Company: Cigna

Are you prepared to take on a role that combines your aptitude for planning ahead, your capacity for multitasking, and your unwavering desire to assist others? To join our customer-focused, quick-moving Urgent Care teams for Evernorth Care Group throughout the Phoenix Valley, we are currently seeking a Medical Assistant. We’re confident you’ll enjoy this job if you’ve always wanted to work in an outpatient healthcare setting and enjoy a welcoming workplace.

Workweeks are not typical because we are open every day of the year. The location may affect some of the hours. 12 hour shifts alternated with 8 hour shifts, including weekends and holidays, or 10 hour shifts.

Responsibilities:

• Use your organizational abilities to help manage the healthcare requirements of our diverse patient populations and make sure that clinic operations function smoothly on a day-to-day basis.
• Assist with in-office procedures, take vital signs, enter data into patient charts, check prescriptions, and reach out to patients and providers in order to promote ongoing care for patients.
• Follow all rules and regulations precisely, and only practice within the parameters of your certification or license.
• Ensure courteous and top-notch customer service throughout all channels of communication.
• Keep a record of all the assistance and knowledge given to our patients.
• Call patients back, finish referrals, prepare charts, and manage forms.
• Provide assistance in addressing queries, worries, and requests, whether in person, over the phone, through our patient portal and electronic health record system.
• To address the practice’s needs, collaborate with the clinicians, your peers, and the patients.
• Manage uncertainty appropriately and be aware of proper conflict resolution techniques.
• Other tasks as they are allocated.

Requirements:

Minimum requirements:

• Graduate of an MA program that has been granted approval, or a graduate of an unapproved program who has passed the certification exam, or a practicing medical assistant who completed the supervision requirements before February 2, 2000 (the “grandfather clause”).
• GED certification or a diploma from high school
• Excellent customer service abilities and a strong commitment to provide consumers compassionate, professional care
• Experience with Microsoft Office and being at ease entering data into our electronic health record system, as well as prior experience working in a healthcare context
• Certification by BLCS

Preferred credentials:

• Experience in the outpatient setting for at least a year
• Spanish and English language proficiency

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