Market Manager – Amazon Remote Jobs

Job Type: Market Manager from home
Location: Michigan work from home
Company: Amazon

The four guiding principles of Amazon are: obsessing on the customer rather than the competition, being passionate about invention, being dedicated to operational excellence, and having a long-term perspective. Amazon aspires to be the planet’s most customer-focused business, best employer, and safest workplace. We constantly innovate on behalf of our customers, partners, and communities in the devices business, which is one of Amazon’s most creative and fastest-growing divisions.
You will support a range of goods and services as a member of the Offline Marketing and Sales team, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. We are inspired by our consumers, and they have played a key role in the development of our products, displays, services, customer experiences, and more. You will represent Amazon to staff and customers in offline retail accounts, and as a team, we work hard to deliver the top-notch customer service.
You will be in charge of managing the merchandising and in-store experience for Amazon in your zone of physical retail stores as a market manager. You take on the role of the Amazon specialist, strongly relying on your capacity for non-authoritarian persuasion to drive project deliverables. While gathering market intelligence, you will carry out and manage in-store product transitions and retailer communications. You will educate sales representatives and support personnel about Amazon Devices & Services, improving the customer experience and indirectly affecting your territory’s sales and advocacy metrics. To do store visits in nearby markets and for team meetings, you could be required to travel overnight (conferences, trainings, team building events, etc.)

Market managers must be able to work 40 hours a week of flexible hours, including nights and weekends.

Responsibilities:

• Utilize your business savvy and critical thinking abilities to spot trends, conduct root cause studies, and fix problems with retail operations across your market.
• Gather consumer and store associate feedback on the industry to inform decisions on products, features, and distribution channels.
• Utilizing a range of sales tools and store profiles, manage weekly travel to a sizable region of stores in order to influence sales and brand advocacy.
• Build trusting connections with important internal and external stakeholders, including general managers, area managers, and regional managers.
• Increase sales through the offline retail channel by focusing on KPIs
• Achieving your business-related objectives (advocacy, compliance, metrics, trainings, coverage, team, org).
• Upload digital images along with daily in-store reports that detail visits.
• Effectively install, debug, and maintain a range of display fixtures and devices from Amazon, Ring, Blink, and eero in different national retail establishments.
• Implement standard operating processes, identify areas for improvement, put solutions into place, and give regular feedback to store managers, regional leaders, and corporate stakeholders to generate exceptional results in your market by delegating and exerting influence.
• Create, streamline, and distribute best practices
• control retailer communications and in-store product changes.
• Make sure that your direct team and area’s retailers appropriately deploy and maintain the Amazon in-store experience and merchandising in accordance with the supplied standards of execution.
• In both small and large group settings, inform store employees on the benefits of Amazon, Ring, Blink, and eero devices and services.
• During large-scale events, conduct sales and training based on the demands of the program and the market.
• Communicate (verbally and in writing) with the appropriate internal and external stakeholders in a way that has a national impact.
• Organize your work and travel budgets.

What a day looks like

Market managers heavily rely on influence without formal power to push projects to completion, increase brand loyalty, and enhance the shopping experience for customers in brick and mortar locations. At the market and district levels, they cultivate relationships with important internal and external players. They act as the Ring, eero, Amazon, and Blink product and service experts, leading group training sessions for sales representatives on how to market Amazon’s extensive selection of goods and services. Market managers closely collaborate with retail partners and customers to acquire information that will help them develop better products and services and influence business choices. They make sure all Amazon, Ring, eero, and Blink devices and services are integrated to standard across retailers for the Amazon in-store experience and merchandising.

About the group

Selling Amazon products into physical retailers across the United States and Canada is the responsibility of the Amazon Offline Sales & Marketing team. Market managers oversee retail sales and marketing campaigns for Amazon-branded products. They are in charge of the in-store experience, cultivating connections, district/store-level training, and using consumer encounters to promote Amazon and its brands. Market managers are concerned with boosting the sales of Amazon-branded goods in retail establishments and teaching customers and store employees about the benefits of Amazon devices, accessories, and Amazon in general.

Requirements:

BASIC REQUIREMENTS

• 3+ years of experience in retail
• The capacity to stand for up to 8 hours straight (with or without reasonable accommodation)
• Ability to lift, squat, bend, reach, push, pull, and transport objects weighing up to 50 pounds (with or without reasonable accommodation)
• Equivalent to a high school diploma
• Own a smartphone with an iOS or Android operating system.
• Availability of dependable transportation to commute between job sites during working hours
• Have a current driver’s license and proof of insurance.

FAVORABLE QUALIFICATIONS

• 6+ years of relevant job experience managing several retail accounts/locations, ideally in the high-tech or consumer electronics sectors
• Presentation skills and ease in front of huge crowds
• Display a keen eye for detail and organizational abilities.
• Excellent communication skills both in writing and speaking

Amazon is dedicated to creating an inclusive and diverse workplace. Amazon is an equal opportunity employer and does not discriminate against applicants or employees based on their race, national origin, gender, gender identity, sexual orientation, protected veteran status, handicap, age, or any other legally protected status. Visit https://www.amazon.jobs/en/disability/us to submit a request for an accommodation if you have a disability.