Associate – Overnight Customer Service Jobs Remote

Job Type: Customer Service Associate from home
Location: New York work from home
Company: Atrium Staffing

Job Description: We are seeking a passionate and articulate Customer Service Associate who is dedicated to helping customers with their needs. The ideal candidate should possess excellent communication skills, be a quick thinker, and have a can-do attitude.

Responsibilities:

• Engage directly with customers through phone, email, and chat interactions.
• Prepare the showroom for client visits.
• Follow up on orders and address inquiries related to product knowledge.
• Strive to provide the ultimate customer experience, consistently going above and beyond to exceed expectations.

Requirements:

Qualifications:

• Minimum one year of customer service experience.
• Preferred background in retail or 1-2 years at a startup.
• Proficient knowledge of Zendesk and Slack.
• Strong aptitude for systems and technology.
• Exceptional written and verbal communication skills.
• Effective problem-solving abilities.
• A positive attitude is of utmost importance.
• Flexibility to contribute in various capacities.

Education Requirements:

• Bachelor’s degree is required.

Skills Required:

• Excellent communication skills
• Customer service experience
• Proficiency in Zendesk and Slack
• Problem-solving skills
• Positive attitude
• Systems-savvy

Benefits:

• Eligibility for the Atrium Care Package, including healthcare plans, discount programs, and paid time off.

This Customer Service Associate role is not just a job; it’s a stepping stone within the company that offers the opportunity for growth and career advancement. If you are passionate about delivering outstanding customer experiences and possess the required skills, we invite you to join our team and be part of our mission to provide unparalleled service to our customers.