Database Assistant – Data Entry Remotre Jobs

Job Type: Development Database Assistant from home
Location: Florida work from home
Company: National Trust for Historic Preservation

In addition to maintaining the accuracy and timeliness of donor records and processing donations in a timely manner, the Development Database Assistant is also in charge of gift entry, data integrity, and providing information to support prospect management and stewardship activities. This position will work cross-functionally to deliver essential data that will allow contributors to be recognized, guided, and placed in prospect pools. Under the supervision of the Associate Director of Data Operations, this role is a member of the Development Services team.

Responsibilities:

• In charge of accurately and promptly entering monetary donations, promises, bequests, and other donor commitments into the Revolution Online CRM database.
• Help with establishing a weekly data hygiene practice that includes keeping donor records up to date, adjusting donations, merging duplicate records, and finishing standard imports and clean-up projects as assigned. You can also help identify and implement data integrity procedures.
• Process credit card payments from donors and members that are collected at headquarters and handled by the NTHP customer support call center.
• Scan and properly save source material on other shared disks, constituent records, or both.
• Refunds and bounced checks are only two of the many transaction types for which you might enter adjustments.
• Encourage the monthly process of financial reconciliation.
• Create the Midlevel plus daily transaction reports and the gift transaction reports every day, then email the results to the National Trust staff distribution list.
• Compile and send members regular mailings about credit card declines and expiration dates. Upon receiving letters back from members, update member records.
• Make sure big gifts are in the acknowledgment queue by coordinating with stewardship and communications as you execute weekly gift acknowledgement data files for our mail shop to fulfill.
• Send the prospect management team daily reports that include ratings for inclination and capacity for additional qualification.
• Answer questions about donor research requests for the prospect research team.
• Answer ad hoc data requests from the development division in a broad manner.
• More tasks as they are allocated.

Requirements:

• It is preferred to have at least two years of relevant professional experience in a matrixed and globally scattered non-profit fundraising setting. a minimum of one year’s experience working in a CRM for fundraising; knowledge with Revolution Online (ROI) CRM is advantageous. Working knowledge of prospect management and general fundraising principles, or a sincere desire to learn them.
• Fundamental analytical and problem-solving abilities, such as the ability to recognize and rank issues. basic abilities in project management. Capacity to get outcomes with minimal guidance.
• Outstanding spelling, grammar, and proofreading abilities; excellent verbal and customer service abilities. strong aptitude for organization. outstanding focus in detail.
• Proficiency in effectively engaging with primary stakeholders. Capacity to work together to accomplish goals. Working at an office requires interaction with the public and the capacity to collaborate well with people in close quarters. Working remotely requires the capacity to function well in a remote setting while maintaining productivity and communication in order to accomplish objectives and deadlines.
• Successful experience collaborating with stakeholders and coworkers from different cultural backgrounds. Fluency in two languages is advantageous.
• The capacity to effectively prioritize, multitask, and promptly address a large number of ongoing demands. Capacity to adjust and exhibit adaptability in a changing work setting. Requires the ability to function efficiently under pressure. Capable of accurately managing jobs that are either unscheduled or constantly changing. A bonus are an entrepreneurial mindset and skill set.
• the capacity to continuously learn new skills in the areas of best practices for communications and the usage of quickly evolving technologies.
• Proven ability to use Zoom, Microsoft Teams, and other video conferencing tools in a business environment. It is necessary to have proficiency using Microsoft Office applications, such as Word, Excel, and Outlook.
• Effective and polished phone manner.
• Attendance must be dependable and consistent.