Data Entry Specialist – Data Entry Remote Jobs

Job Type: Data Entry Specialist from home
Location: Florida work from home
Company: TCWGlobal

Responsibilities:

• Gain in-depth knowledge of processing and billing capital service agreements.
• Maintain contact information, warranty, repair, loaner cars, and other service requests, as well as customer asset and service agreement data.
• Handle and submit invoices for capital returns, loaners, replacements, and repair requests.
• Obtain purchase orders from clients in order to process capital equipment repairs and loaners.
• Set priorities and reply to field representatives’ and customers’ requests, attempting, if feasible, to address problems and inquiries at the outset of communication.
• Help with the asset recovery procedure for loaners, evaluators, placements, and repairs.
• Engage in cross-functional teams and provide customer feedback to integrate service into designs related to ongoing enhancements and the creation of new services.
• During all customer interactions, maintain the confidentiality of patient and customer information as well as proprietary and sensitive information.

Requirements:

• High School Certificate
• Two or more years of experience entering data in a customer support setting
• Familiarity with SAP ERP or other comparable ERP systems
• Familiarity with Salesforce or a related
• Excellent writing abilities are required for email correspondence with clients.
• Needs to be proficient with spreadsheets and have Excel expertise.
• Familiarity with entering form data into systems
• Capable of doing repetitive tasks, manual operations, and data entry into Excel
• Paying close attention to details was necessary for a job that involved precisely entering data.
• Knowledgeable about G-Suite (Docs, Sheets)
• Quality-focused; driven to look for mistakes and ask questions when there are differences.