Full Time
Customer Service Representative – Remote Jobs
Job Description
Job Type: Customer Service Representative from home
Location: Arizona work from home
Company: Aston Carter
Responsibilities:
- Working in a contact center as a customer care representative
- Taking care of incoming calls and a few follow-up calls
- Responds to calls and emails with general inquiries, prior authorization inquiries, and certain confidential information
- Exceptional customer service and meticulous attention to detail. accurately entering information
- Depending on complexity, the number of calls evaluated for quality and accuracy per day could range from 50 to 100.
- Track information and update customer communications using a variety of platforms and applications.
Requirements:
Top Skills Information:
- PBM, healthcare, call center, metrics, inbound, medical, doctor, physician, pharmacy, and customer service
Additional abilities & credentials:
- Experience working in a call center for a year is crucial.
- If a medical practice was receiving more than 40 calls per day, high volume calls may be tolerated.
- Must have worked there for four years on average.
