Job Type: Customer Service Representative from home
Location: Michigan work from home
Company: CVS Health

Responsibilities:

• Establishes an emotional bond with our members by fully comprehending and interacting with them in order to advocate for their optimum health.
• Creating a trustworthy and caring relationship with the member in order to completely grasp the member’s requirements. considers the needs of the client.
• To ensure correct tracking of benefit maximums and/or coinsurance/deductibles, perform a review of the member’s claim history. if necessary, performs maintenance on financial data. explains the contract-required obligations and rights of the member.

Requirements:

Required credentials

• 1-3 years of experience providing customer support in a call center setting.

Preferred Requirements

• Experience with behavioral health in the past
• Medical or insurance background education with an associates degree

Education

• Diploma from high school

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