Job Type: Customer Service Representative from home
Location: Connecticut work from home
Company: Robert Half International

A developing manufacturing company is expanding its customer service team by hiring. They are a sizable, well-known worldwide organization with an impact on the world in many fields. This is a full-time position with the option to work two days a week (HYBRID) from home.

You will be part of a team, answer client questions, and serve as a bridge between internal divisions (sales, finance, production, etc.) while reporting to the customer service manager.

Responsibilities:

• Answer incoming calls from clients regarding orders, questions, or problems.
• Process orders from consumers and conduct contract reviews
• Answer questions about pricing, expediting requests, and inventory status.
• Act as a link with internal divisions to provide service to fulfill client needs. Maintain customer accounts in ERP software.

Requirements:

• A minimum of two years’ experience working in manufacturing customer service is required for the ideal applicant. Microsoft Office proficiency and a focus on customer care are preferred.
• Possibility of working two hybrid home-office days per week. Salary varies according to experience, with excellent bonuses, growth opportunity, and a positive work environment.
• Excellent organizing and communication abilities

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