Customer Service Representative – Delta Remote Jobs
Job Description
Job Type: Customer Service Representative from home
Location: Oregon work from home
Company: Delta
Responsibilities:
All customer service representatives must be able to comprehend and answer to a range of inquiries about travel-related information in addition to working consistently in public spaces. You can also be in charge of accompanying unaccompanied youngsters and passengers with disabilities through the airport. Long durations of standing are necessary for this job.
Our customers are greeted by Customer Service Representatives who are also Ticket Agents to help them with the ticketing and luggage check-in processes. In order to help consumers with the ticketing and luggage check-in processes, you will: Greet them.
- To sell, print, and reissue tickets, use a computer.
- Control the check-in procedure and make sure that clients have the appropriate travel documents.
- Perform lifting jobs, such as tagging luggage and moving it from scales to conveyor belts.
- Other lifting jobs include moving objects that are at waist level and as low as the floor.
- in all operating processes and procedures, adopts safety-conscious behaviors.
Gate agents that are also customer service representatives assist passengers with gate boarding, trip planning, and routing. You’ll:
- Make gate announcements on the boarding process, flight status, checking and handling baggage, managing, and starting the boarding process using computers to help passengers with seat availability.
- Lift, open, close, and secure airplane doors as well as operate jet ways to position them in the proper location before an aircraft arrives.
- In all operating processes and procedures, adopts safety-conscious behaviors.
Requirements:
WHAT YOU NEED TO SUCCEED (REQUIREMENTS MINIMUM)
- Shows that protecting privacy is a top consideration while working with personal data.
- Embraces varied people, ideas, and ways of doing things.
- Consistently puts one’s own and others’ safety and security first.
- GED, High School Equivalency, or a high school diploma.
- age requirement of 18 years or older.
- English proficiency is a must.
- Strong communication abilities in both written and spoken form using acceptable language, tone, and pronunciation.
- have rudimentary computing abilities.
- must be able to pass a test in customer service.
- lift frequently bags or anything weighing 50 pounds or more.
- occasional lifting of bags or objects weighing 50 to 70 pounds.
- Be prepared to work a set and/or rotating schedule that includes weekends, holidays, evenings, and afternoons.
- pass a pre-employment drug test after receiving an offer.
- pass the PAT (physical ability exam). To learn more about the PAT and to aid in your preparation, click here.
- Must be able to pass a thorough post-offer pre-employment background check, which includes federal law-mandated fingerprinting and a criminal history record check.
- possess a valid work permit for the US.
