Customer Service Representative – Aston Carter Remote Jobs

Job Type: Customer Service Representative from home
Location: California work from home
Company: Aston Carter

Processor for orders

Monday-Friday

Pay per hour is $21.00.

Monday-Friday 4:00am-12:45pm

Responsibilities:

• Process commands
• Answer emails from vendors and clients
• Send customer service the pricing and rate.
• Reviewing the accuracy of incoming orders, gathering and entering orders sent by fax, email, voicemail, or online order entry transmission
• Verify the accuracy of any orders being sent out.
• Deal with clients, vendors, and coworkers in a professional manner over the phone, via email, and in person.
• Assist other team members and departments in order to deliver exceptional customer service.
• Inquire with the procurement department and/or the warehouse employees about out-of-stocks, backorders, and will-call orders.
• Respond quickly to consumer complaints
• Streamline billing
• 40 to 60 accounts are typical. really rapid
• Send information about costs and quotes.
• Examine and fix problems with product returns
• Respond to inquiries from online merchants and their clients
• Follow shipments
• Carry out a data entry operation.

Requirements:

• 3+ years of experience in customer service
• Excellent verbal and written communication abilities, MS Office Suite proficiency, and 10-key typing speed of 45WPM are essential.
• Requires a high school diploma
• You’ll need to take a typing exam and use Microsoft Excel.