Full Time
Customer Service Agent – Delta Remote Jobs
Job Description
Job Type: Customer Service Agent from home
Location: Georgia work from home
Company: Delta
Responsibilities:
- Use ground support tools like tugs, forklifts, and tow tractors safely.
- Flexible work schedules, including working on weekends and holidays, may apply.
- Subject to performing tasks in bad weather.
- While working under time restrictions, adopt safety-conscious attitudes in all operational processes and procedures.
- Lift, load, unload, and move mail and freight safely to and from aircraft in addition to being in charge of timely deliveries.
- Safeguard cargo and mail from loss, weather, and damage.
- driving and operating ground vehicles, including tugs, forklifts, and tow tractors, safely in congested environments.
- Lift and load items onto carts repeatedly, making sure that every shipment reaches its destination.
- Make sure that mail and freight are sent accurately to their destination by operating scanners and computers.
- in all operating processes and procedures, adopts safety-conscious behaviors.
PERKS AND BENEFITS TO HELP YOU CONTINUE CLIMBING
Our common commitment to upholding our values of Care, Integrity, Resilience, Servant Leadership, and Teamwork in everything we do is the foundation of our culture. Our employees are what make Delta successful. Our emphasis on sharing success with Delta workers is at the core of what we have to offer. When you choose a career at Delta, you can travel the world while earning excellent pay and benefits to support your ascent:
- Performance incentives, an industry-best profit sharing program, and a competitive pay.
- Substantial business contributions of up to 9% to the 401(k).
- Paid time off, such as holidays, vacations, personal days, and parental and maternity leaves.
- Medical, dental, vision, short- and long-term disability, and life insurance are all included in the comprehensive health benefits.
- Assistance with family care is provided by programs that help with loved ones at all phases and through programs that support conception, surrogacy, adoption, lactation, and subsidized back-up care.
- Holistic wellbeing services to support your mental, emotional, financial, and social well-being, including free financial coaching, access to an employee assistance program that can help you and anyone in your home, and a wealth of resources to support your mental health.
- Employees and their qualifying family members are permitted to fly domestically and internationally as space permits.
- Programs for career development to help you reach your long-term objectives.
- Collaborations on a global scale to participate in volunteer work and creative targets developed to concentrate on sustainability and lessen our carbon footprint.
- Business resource groups were established to link staff members with similar interests in order to promote inclusiveness, offer viewpoint, and assist with strategy implementation.
- Through the portal Unstoppable Together, prizes and awards are given forth.
- Access to more than 500 discounts, special deals, and extra advantages with Deltaperks, including the ability to hire a car, book a hotel room, and get auto, home, and pet insurance as well as legal and daycare services.
Requirements:
WHAT YOU NEED TO SUCCEED (REQUIREMENTS MINIMUM)
- Shows that protecting privacy is a top consideration while working with personal data.
- Embraces varied people, ideas, and ways of doing things.
- Consistently puts one’s own and others’ safety and security first.
- GED, High School Equivalency, or a high school diploma.
- Age requirement of 18 years or older.
- A valid driver’s license is required.
- Must be capable of safely operating a tow tractor, a bag tug, and a forklift.
- English proficiency is a must.
- Should be able to interpret complex job instructions and possess great verbal and vocal communication skills.
- Ought to convey a professional image.
- Have rudimentary computing abilities.
- Must complete the necessary training programs successfully.
- It may be necessary to provide incremental training for new duties such handling specialized tools, processes, and goods.
- Being able to regularly lift bags or objects weighing at least 50 pounds.
- The capacity to occasionally lift objects or bags weighing 50 to 70 pounds.
- Be prepared to work a set and/or rotating schedule that includes weekends, holidays, evenings, and afternoons in all weather conditions.
- Capable of working both inside and outside the warehouse in a variety of temperatures.
- Pass a pre-employment drug test after receiving an offer.
- Pass the PAT (physical ability exam). To learn more about the PAT and to aid in your preparation, click here.
- Must be able to get and keep a badge bearing a customs seal from the airport.
- Pass a thorough post-offer pre-employment background check, which includes a criminal history record check and fingerprinting, as required by federal law.
- Possess a valid work permit for the US.
- Subject to an approved accommodation, such as alternate PPE, must wear the necessary Personal Protective Equipment (PPE) as permitted by the firm, including but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard helmet), and high visibility safety apparel.
- If not currently employed by Delta Air Lines, Inc., must, if authorized by applicable law, have obtained or be willing to get the COVID-19 vaccination by the date of hire in order to be considered for a position based in the United States.
WHAT (PREFERRED QUALIFICATIONS) WILL GIVE YOU A COMPETITIVE EDGE
- Experience with warehouse operations and cargo freight is preferred.
- Computer and typing proficiency is strongly preferred.
