Full Time

Analyst – CVS Remote Jobs

Posted 1 year ago
$17 - $28 per hour

Job Description

Job Type: Analyst from home
Location: Arizona work from home
Company: CVS Health

Work with a team of integrated appeals and grievance systems. answer inbound calls from customers, family members, or service providers that need to lodge a complaint or appeal.


  • Obtain accurate demographic data from member and Mercy Care systems. *Confirm the caller’s registration in the Mercy Care Plan.
  • Confirm information, such as members of Mercy Care Advantage or members who need special support.
  • Exactly record the caller’s motivation.
  • Effective peer and membership communication. Special projects as assigned or required.

Pay Scale

The standard pay scale for this position is as follows: Minimum: 17.00 Maximum: 27.90

Please remember that this range represents the salary range for every position in the job grade that this position belongs to. The location is just one of several variables that will be considered when determining the actual compensation offer.


Excellent communication skills, knowledge of Medicaid and Medicare, the ability to multitask, critical thinking, and familiarity with Maricopa County’s seriously mentally ill behavioral health system are required qualifications.

Live in Arizona

Preferred Requirements: Motivating job interviews

Education: A GED or high school diploma