Data Entry Assistant – Virtual Assistant Jobs

Job Type: Data Entry Assistant from home
Location: Texas work from home
Company: transtach 

Position Description:

This is a job that can be done from home. You must be available to come into the office for roughly 4 – 6 weeks of training as well as extra meetings and contract needs on an as-needed basis. You must live within a 90-mile radius of the work site.

Case Processing Assistance:

• Petitioning; establishing and marking case files
• Case studies are being researched.
• Creating and inputting related data into systems
• Ensuring file integrity within process units and file storage
• Document scanning and linking to electronic case files
• Organizing case files by document type
• Locating, reporting, and getting missing case documents

Mail Room Assistance:

• Receiving, sorting, opening, arranging, and date stamping incoming mail and cases as needed.
• Using letter insertion and postage machines
• Sorting and identifying mail, petitions, and files
• Routing sheets/file requests are delivered to the appropriate units.
• Obtaining and distributing files from other units and delivering them to the appropriate units
• Message logging and delivery; petition logging
• Weighing and labeling, as well as extracting and packing outgoing case files

Communication Assistance:

• Message logging and delivery; petition logging
• Entering phone questions and/or email responses into a tracking system; documenting each call/email
• Calls to supervisors are escalated as necessary per procedures.
• Answering caller inquiries quickly and efficiently
• Answering questions properly and correctly from a scheduled call response plan
• Using a computer to look up answers while quickly putting notes into a system

Intermediate Computer Knowledge:

• Excellent interpersonal and professional communication abilities
• Excellent attention to detail in a fast-paced workplace
• Capable of operating in a multi-tasking environment with constantly shifting priorities
• Excellent mastery of the English language; Spanish is an asset.
• Showcase a professional work ethic.
• Capability to pass a typing test with a speed of at least 40 WPM and no errors
• Individuals will be required to undergo a background security examination before beginning work.

Qualifications

• Preferably one (1) to two (2) years of relevant administrative experience.
• Capability to pass a typing test with a speed of at least 35-40 WPM and no errors
• Experience working in an office/clerical environment is preferred.
• Advanced computer skills, including the use of several monitors and active sessions
• Microsoft Office fundamentals, including Excel, Word, and Email
• Excellent interpersonal and professional communication abilities
• Excellent attention to detail in a fast-paced workplace
• Capable of operating in a multi-tasking environment with constantly shifting priorities
• Excellent mastery of the English language; Spanish is an asset.
• Showcase a professional work ethic.