Full Time

Data Entry Assistant – Virtual Assistant Jobs

Posted 1 year ago
Texas
$30 - $40 per hour

Job Description

Job Type: Data Entry Assistant from home
Location: Texas work from home
Company: transtach 

Position Description:

This is a job that can be done from home. You must be available to come into the office for roughly 4 – 6 weeks of training as well as extra meetings and contract needs on an as-needed basis. You must live within a 90-mile radius of the work site.

Case Processing Assistance:

  • Petitioning; establishing and marking case files
  • Case studies are being researched.
  • Creating and inputting related data into systems
  • Ensuring file integrity within process units and file storage
  • Document scanning and linking to electronic case files
  • Organizing case files by document type
  • Locating, reporting, and getting missing case documents

Mail Room Assistance:

  • Receiving, sorting, opening, arranging, and date stamping incoming mail and cases as needed.
  • Using letter insertion and postage machines
  • Sorting and identifying mail, petitions, and files
  • Routing sheets/file requests are delivered to the appropriate units.
  • Obtaining and distributing files from other units and delivering them to the appropriate units
  • Message logging and delivery; petition logging
  • Weighing and labeling, as well as extracting and packing outgoing case files

Communication Assistance:

  • Message logging and delivery; petition logging
  • Entering phone questions and/or email responses into a tracking system; documenting each call/email
  • Calls to supervisors are escalated as necessary per procedures.
  • Answering caller inquiries quickly and efficiently
  • Answering questions properly and correctly from a scheduled call response plan
  • Using a computer to look up answers while quickly putting notes into a system

Intermediate Computer Knowledge:

  • Excellent interpersonal and professional communication abilities
  • Excellent attention to detail in a fast-paced workplace
  • Capable of operating in a multi-tasking environment with constantly shifting priorities
  • Excellent mastery of the English language; Spanish is an asset.
  • Showcase a professional work ethic.
  • Capability to pass a typing test with a speed of at least 40 WPM and no errors
  • Individuals will be required to undergo a background security examination before beginning work.

Qualifications

  • Preferably one (1) to two (2) years of relevant administrative experience.
  • Capability to pass a typing test with a speed of at least 35-40 WPM and no errors
  • Experience working in an office/clerical environment is preferred.
  • Advanced computer skills, including the use of several monitors and active sessions
  • Microsoft Office fundamentals, including Excel, Word, and Email
  • Excellent interpersonal and professional communication abilities
  • Excellent attention to detail in a fast-paced workplace
  • Capable of operating in a multi-tasking environment with constantly shifting priorities
  • Excellent mastery of the English language; Spanish is an asset.
  • Showcase a professional work ethic.