Customer Service Representative – Remote Jobs AZ

Job Type: Customer Service Representative from home
Location: Arizona work from home
Company: Aston Carter

As a Customer Service Representative, your role will involve managing a high volume of inbound calls. These calls may cover various topics, including inquiries about account balances, invoice questions, and assisting eligible customers with payment defaults. Effective multitasking, including the ability to talk and type simultaneously during live calls, is essential. This position offers valuable experience within a major financial institution, competitive benefits, and the convenience of an onsite cafeteria.

Responsibilities:

• Handle a large volume of incoming calls from customers.
• Address inquiries related to account balances, invoice queries, and eligible payment defaults.
• Simultaneously engage in conversation and type responses during live calls.

Benefits to the Role:

• Gain valuable experience working at a prominent financial institution.
• Enjoy competitive benefits.
• Access an onsite cafeteria for convenience.

Requirements:

Minimum Requirements:

• Preferred, but not required: Experience in call centers, front desk, or administration.
• Candidates with retail experience are encouraged to apply.
• Basic computer knowledge is expected.

Skills and Information for Applicants:

• Location: Specify the job location.
• This role involves handling customer inquiries over the phone, and experience in related roles is advantageous but not mandatory.
• Basic computer skills and multitasking abilities are essential for success in this position.
• The position offers an opportunity to work with a major financial institution and competitive benefits.