Full Time
Customer Service Representative – Remote Overnight Jobs
Job Description
Job Type: Customer Service Representative from home
Location: Colorado work from home
Company: Aston Carter
Responsibilities:
- Calling Medicaid participants on the phone to notify them of the renewal information
- Utilize the salesforce and 5Nine systems
- Information on more than 26 distinct benefit schemes, benefits, rules, and policies will be provided.
- Explain tax credits and qualifying requirements to customers.
- Explaining to clients how to complete forms and submit applications
Requirements:
- 2+ years’ experience working in a call center
- Excellent questioning, listening, and problem-solving abilities
- Computer literacy