Workplace Experience Coordinator – Aston Carter Remote Jobs

Job Type: Workplace Experience Coordinator from home
Location: New Jersey work from home
Company: Aston Carter

Anyone searching for a chance to get their foot in the door with a globally renowned corporation should apply for this entry-level position! Discover your potential for progress within a world-class organization.

The Workplace Experience Coordinator is an important element of the client’s onsite account team. This person will be in charge of assisting with the daily tasks and projects of a workplace experience program that uses technology, workplace design, amenities, and services to help our client drive employee engagement and retention while ensuring that people feel productive, healthy, and happy in a frictionless workplace.

Responsibilities:

• Offer employees high-touch support in the workplace. This involves giving workers the resources, encouragement, knowledge, and directions they need to get back to the office securely.

• Take charge of the workspace and user experience as the captain of the designated space(s). This includes having in-depth knowledge of the many sorts of workspaces, equipment, and technological resources accessible to users.

• Serve as the initial point of contact for on-site/remote user workplace support, technology-related issues, and facility-related concerns; fix simple problems and give fast, high-quality service.

• Conduct regular space readiness assessments to make sure that offices, conference rooms, and work areas are secure and ready for occupants.

• Be proactive in identifying the changes, upkeep, and repairs needed to create a workplace that is safe and ready for workers.

• Record, distribute, and keep track of user requests and work orders for technology, facilities management, and workplace support.

• Offer assistance to staff members who are adjusting to and working in an unassigned and overburdened workplace, such as assistance with tools and procedures, introduction of and reinforcement of protocols and etiquette.

• Ensure that employee complaints, inquiries, worries, and suggestions are addressed and, if necessary, do follow-up.

• Collect quantitative and qualitative voice of the customer data to understand service demands and spot patterns. Inform the leadership and cross-functional teams of information.

• Work with cross-functional teams to provide administrative assistance and coordination for the provision of workplace services.

Requirements:

• Details of top skills 2 years of work experience (could be retail, hospitality, HR, travel, real estate services, etc.)

• Office by Microsoft (Outlook, excel, Powerpoint, and Word)

Additional abilities & credentials:

PRIMARY COMPETENCES

• Communication – The capacity to convey information both orally and in writing in a timely and professional manner.

• EQ – Demonstrate a high level of emotional intelligence and empathy.

• Organized – A self-starter with a keen attention to detail and excellent organizing abilities.

• Proactive – Retain a “can-do” attitude and the capacity to act on your own initiative and with little knowledge.

• Integrity, responsibility, self-awareness, and a strong work ethic are examples of character.

• Professional – Exude a friendly and professional manner while dressing and acting.

• Resilient – Capable of working under stress and maintaining composure

• Confident communicating and dealing with people of all levels, including those at the executive level.

• Word, Excel, PowerPoint, and Outlook proficiency with the Microsoft Office Suite is necessary.

• Must be proficient with wireless, mobile, and laptop technologies.

Offer health, dental, life, and 401(k) benefits (K)

REQUIRED VACCINATION