Job Type: Technical Writer from home
Location: Florida work from home
Company: AdTheorent

Responsibilities:

• Maintain up to date knowledge of product status and feature updates by collaborating with internal teams to gain a thorough understanding of the product and the documentation requirements.
• Examine both possible and current content, paying particular attention to chances for reuse and single-sourcing.
• Construct and keep up the Info architecture
• Provide engaging information to assist users in becoming proficient with the AdTheorent platform.
• Write development documentation, online assistance, and user interface material that is simple to grasp.
• Make tutorials to assist end users in utilizing a range of programs.
• Meet with internal teams from business, product, and engineering to create detailed documentation of their policies and processes based on discussions and presentations.
• Gather information for the SOP, policy, and product documentation that will be distributed both internally and outside.
• Arrange written documentation and post it to the corporate intranet.
• Maintain product releases’ updates and revisions while also recording current features.
• Handle documents to ensure consistency and continuity—paying close attention to detail is essential here.
• Keep a vocabulary and documentation library that will serve as a foundation for colleagues to develop training materials.
• Keep a careful eye on our Learning & Development department.

Requirements:

Minimum Requirements:

• 3-5+ years of experience writing and delivering engaging documentation for sophisticated applications, along with a BA/BS
• Three or more years of expertise using a software program and recording its features
• Perfect ad-tech background or prior use of a more sophisticated software solution
• The capacity to provide meticulously detailed documentation of the highest caliber
• A foundation in technology or a propensity for picking up difficult technical ideas fast
• Outstanding proficiency in English writing
• Strong proficiency with Microsoft Office
• Capacity to work together with management and technical subject matter experts to generate material
• A love of dealing with cutting edge digital technologies and comprehending the advantages for clients
• Superb project management abilities: adhere to objectives, schedules, and tasks; project management background is advantageous.
• Seeking a self-starter with a high degree of flexibility and adaptability who is proactive, meticulous, and willing to learn

Preferred Requirements:

• Familiarity with content management systems (CMS) and WordPress Confluence or something similar
• A basic understanding of software development and the SDLC
• Familiarity with other Web technologies such as HTML, CSS, XML, JavaScript, and Markdown
• Familiarity with content management platforms, such as Atlassian Confluence, Freshdesk, and Zendesk
• Knowledge of Sketch or the Adobe Creative Suite
• A bachelor’s degree in engineering or computer science, or something comparable
• Familiarity with video lessons, webinars, podcasts, and other digital content platforms.

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