Job Type: Senior Coordinator from home
Location: Michigan work from home
Company: Delta

Responsibilities:

The Senior Coordinator, Substance Testing Programs job reports directly to the Regional Manager, Substance Testing Programs, and collaborates with team members to implement the many types of drug and alcohol testing required by Delta and the FAA/DOT.

Depending on the location, the number of tests, and the operational and program requirements, the Sr. Coordinator’s specific duties, responsibilities, and requirements may change or be added.

• Responsible for administering drug and alcohol tests for safety-sensitive employees as required by Delta and the FAA/DOT, including random, reasonable suspicion, post-accident, pre-employment, follow-up, and return to duty. responsible for ensuring that non-safety sensitive staff undergo all necessary testing, such as post-accident, return to duty, and reasonable suspicion.
• It is necessary to successfully finish, keep up with, and show that you are proficient in the necessary training, which includes keeping your DOT Breath Alcohol Technician (BAT)/Collector certification unrestricted. Offer testing services that are private, legal, adaptable, and timely.
• Create and oversee the scheduling of any FAA/DOT random tests that call for coordinating the availability of the Coordinators and the selected personnel. Handle notice and collection for all FAA/DOT random testing, which necessitates hand-delivering notifications to specific workers scattered over the work area regularly throughout the shift.
• As certified Breath Alcohol Technicians (BAT) and Calibration Technicians, serve as subject matter experts within Substance Testing Programs for operating an NHTSA evidentiary breath testing instrument (EBT).
• By outlining the steps required to complete testing, prepare donors for the breath alcohol screening and confirmatory tests.
• Respond in a timely and appropriate manner to funders, STP leaders, and other operational or human resources leaders as necessary.
• Make that the test site’s infrastructure is safe and completely compliant.
• Serve as the main point of contact between Delta officials in various departments and Substance Testing Programs for concerns relating to DOT and non-DOT testing regulations and procedures.
• Each drug and alcohol test must be certified in accordance with the guidelines outlined in 49 CFR Parts 40 and 120 of the U.S. Department of Transportation regulation.
• Ensure DOT and Delta standards are the same throughout various areas and places.
• Interact as necessary with the providers of clinical services, medical review officers, laboratories, and Federal enforcement inspectors. Likewise, communicate on all levels with staff members and leaders.
• Based on operational needs, the incumbent is in charge of working variable hours, including weekends, holidays, and after hours, while keeping in mind that the position supports a 24-hour, seven-day operation. When necessary, you must be willing to follow federal law’s mandate to conduct same-gender direct observations of specimen production.
• Take care with private and sensitive information.
• To guarantee the safety of donors and collectors and prevent cross contamination, follow and abide by regulatory regulations when sanitizing the drug testing area, as well as when collecting and shipping specimens.
• Act as a point of contact for the tested personnel, guiding them to the testing location and providing information on the testing procedure and the program as a whole.
• Manage follow-up cases including DOT and non-DOT for a maximum of five years after SAP has finished its examination.
• Perform pre-employment drug tests on workers moving into roles that require attention to safety.
• Based on operational needs, travel, including overnight travel, is necessary to conduct testing services.
• Adopts a safety-conscious attitude.

PERKS AND BENEFITS TO HELP YOU CONTINUE CLIMBING

Our common commitment to upholding our values of Care, Integrity, Resilience, Servant Leadership, and Teamwork in everything we do is the foundation of our culture. Our employees are what make Delta successful. Our emphasis on sharing success with Delta workers is at the core of what we have to offer. When you consider a career at Delta, you can travel the world while earning excellent pay and benefits to support your ascent:

• Performance incentives, a competitive pay, and the best profit sharing scheme in the sector
• Substantial employer contributions to a 401(k), up to 9%
• Paid time off, such as holidays, vacations, personal days, and parental and maternity leaves
• Comprehensive health benefits, including life insurance, medical, dental, and vision care
• Support for fertility, assistance with surrogacy and adoption, assistance with breastfeeding, subsidized backup care, and programs that assist with loved ones at all stages are all examples of family care assistance.
• Programs for holistic well-being that support physical, emotional, social, and financial health are available, and they include substantial resources for mental health as well as access to an employee assistance program that provides aid to you and anyone living in your home.
• Availability of capacity on domestic and international flights for employees and qualifying family members
• Programs for career development to help you reach your long-term objectives
• collaborations on a global scale to participate in volunteer work, and creative targets made with a focus on sustainability and lowering our carbon footprint
• Business Resource Groups established to bring together staff with like interests to promote inclusion, offer perspective, and assist with strategy implementation
• via the Unstoppable Together platform, awards, and recognition
• Access to more than 500 discounts, special offers, and extra advantages through Deltaperks, including free car and hotel rentals, auto, house, and pet insurance, as well as legal and daycare services

Requirements:

WHAT YOU NEED TO SUCCEED (REQUIREMENTS MINIMUM)

Capable of carrying out key work duties to fulfill the standards for testing services.must preserve discretion.able to travel, including overnight trips, as necessary for operations and testing volume.Ability to learn how to utilize other systems, such as SAP, SharePoint, Concur, DBMS, Crew Management System, and Alco Sensor IV @Work, and working understanding of Microsoft Office programs.To train program participants and contractors on policies, procedures, and systems, one should have the sound judgment and customer-service focus essential.reliable, self-driven, and capable of achieving productivity goals whether working alone or as part of a team.Display a keen eye for detail, excellent organizational abilities, and the capacity to understand materials that are subject to federal or state regulation.able to manage a variety of testing-related duties, including running tests at several testing locations, and to adapt professionally to shifting priorities with little direct supervision.capable of successfully completing the necessary training to work as a qualified DOT Breath Alcohol Technician and Collector. Ability to always act professionally, particularly when handling challenging and delicate situations like direct observation collections.requires the ability to work any time of day, including mornings, afternoons, and evenings, as well as potential weekends and holidays. The employment necessitates remaining past normal bedtime and, when necessary, altering work assignments.entails the development and execution of testing service schedules at the relevant Delta test sites, which calls for coordination and planning abilities.Ability to evaluate and decide within established guidelines for escalating a test site concern to a management for guidance.being able to keep an eye on keeping track of testing supplies, as well as communicating with the lab to keep a working supply of testing forms on hand.If you are not currently employed by Delta Air Lines, Inc., you must have obtained or be willing to receive the COVID-19 vaccination by the date of hire in order to be considered for a position based in the United States. consistently puts the security and safety of oneself, others, and personal information first. embraces varied people, ideas, and ways of doing things. holds a high school diploma, GED, or other equivalent qualification. possesses legal permission to work in the US and is at least 18 years old.

WHAT (PREFERRED QUALIFICATIONS) WILL GIVE YOU A COMPETITIVE EDGE

• Experience in customer service is preferred.
• Strong communication skills—both verbally and in writing—are preferred.
• It is preferable if you have recent familiarity with 49 CFR Parts 40 and 120.

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