Operations Analytics Manager – Remote Jobs

Job Name: Operations Analytics Manager
Name of the Company: Rover.com
Location: Seattle, WA
Salary range: $129,139 – $171,755 USD Annually

Position Description

Rover.com is seeking an Operations Analytics Manager. The Manager will manage a team of business analysts based in Seattle who support our global operations team in the US and Barcelona. The Operations Analytics Manager is a leadership role that will work with our direct operations partner teams to optimize our unit cost economics, identify and mitigate T&S risk on the platform, and drive improvements in our data quality and engagement with internal self-serve reporting.

Responsibilities

– Effectively leads and manages a team of business analysts.
– Partners with key operations business partners and contributes directly on analysis, new metric definitions, and business reporting as an individual contributor.
– Manages sprint prioritization, roadmaps, and strategic initiatives for the team.
– Analyzes and narrates trends in core efficiency and performance metrics of the Rover global operations team and supports the team in these efforts.
– Regularly presents to senior leadership regarding trends and insights related to core performance and efficiency metrics.
– Partners with diverse multi-functional teams to ensure efficient flow of actionable information.

Qualifications

– Candidates must have 6+ years of experience in business analytics.
– Proficiency with SQL and data visualization tools.
– Strong leadership examples with experience mentoring less tenured analysts.
– Experience working side-by-side and collaborating with integrated teams of analysts, product managers, program managers, and operators as an embedded business partner.
– Strong background in supporting data-informed decision-making in a fast-paced environment.
– Extensive experience with stakeholder management.
– Strong technical and SQL coding skills.
– At least 1 year of people management experience.
– 2+ years of experience supporting an operations organization (preferred).
– Familiarity with Python, R, or similar computational language (preferred).
– An understanding of statistics (preferred).

The Operations Analytics Manager will be based in Seattle, Washington and will be offered a competitive salary between $129,139 and $171,755 a year and benefits package, all dependent on candidate experience, qualifications, skills, and abilities demonstrated during the interview.

As an equal opportunity employer, Rover.com is committed to promoting a diverse, inclusive, and inventive environment, where every candidate is considered for employment. We’re driven by seeing our people succeed and grow, and we work to ensure everyone makes full contributions as part of the team. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances, and we endeavour to make reasonable accommodations to participate in the job application or interview process and to perform the essential job functions, or to request other benefits and privileges of employment.