Front Desk – Overnight Remote Jobs

Job Type: Front Desk from home
Location: Florida work from home
Company: Grand Fitness Partners

Job Description:

Guests, members, and potential members of Planet Fitness may expect nothing less than a “Judgement Free” experience from you as a part-time overnight front desk sales associate.

• Welcome members and guests as they come and go from the club, and be ready to answer any questions or address any issues they may have during the check-in process.
• Assist members on the club floor, maintain club policies, and promote our Judgement Free Zone® by interacting with them, offering assistance, and demonstrating support as they work toward their fitness goals.
• Assist members in resolving their problems and, if necessary, alert a manager.
• Kindly take incoming calls and answer any questions the callers may have.
• Accomplish tasks pertaining to memberships, including enrollment, updating contact and billing information, canceling, collecting outstanding balances, and transferring memberships.
• Conduct tours and phone calls with potential members to learn more about their interests and requirements.
• Accurately complete sales transactions and meet or exceed sales targets.
• All fitness center and Black Card spa facilities are cleaned and disinfected on a regular basis. This include both your designated space and any common areas.
• Maintaining order and cleanliness in the restrooms by keeping them stocked and clean according to the established cleaning schedule.
• Carry out thorough inspections of all club areas on a regular basis; promptly resolve any problems regarding cleanliness or safety; and implement any necessary policy changes.
• Find and fix broken or missing equipment (such as dispensers, fixtures, or dripping faucets) as soon as possible, as well as any other maintenance or facility issues.

Things needed

• Preference given to candidates with 6-12 months of relevant work experience in customer service
• You must be at least 18 years old and willing to undergo CPR and AED certification training, which Planet Fitness will give.
• Minimum required level of computer competence
• Strength to move up to fifty pounds
• Standing and walking for lengthy periods of time Capable of holding a conversation orally or over the phone without interruptions
• On occasion, while on the clock, may come into contact with cleaning chemicals.