Full Time
Account Manager – Remote Jobs Florida
Job Description
Job Type: Account Manager from home
Location: Florida work from home
Company: UpKeep
In order to increase income, foster development, and optimize client lifetime value, you will develop strategic partnerships with our current clients in your role as an account manager.
Responsibilities:
- Expand existing product and service engagements and generate new product sales to expand customer accounts.
- Create new pipeline prospects for a group of designated install base accounts.
- Discuss internal procedures with current clients in order to promote change and increase the usage of UpKeeps’ product offerings.
- Create, oversee, and project a sales pipeline by collaborating with the customer success and implementation team on a regular basis and engaging with them.
- Prior to transferring ownership to the Customer Success and Implementation team, negotiate contracts on your own and close sales.
- Reach or surpass the annual and monthly income targets.
Requirements:
- Three or more years of expertise in customer success, upselling, and cross-selling, ideally in B2B SaaS
- Working with passive or self-sourced leads for at least a year
- Experience in the manufacturing, maintenance, and facilities sales industries is a plus.
- a track record of achieving goals and getting positive feedback from clients; a bachelor’s degree or equivalent experience is a plus.
AWARENESS
- Proven ability to establish relationships, manage a pipeline, prospect, negotiate contracts, and close deals with clients in a fast-paced sales environment
- familiarity with CRM software, such as Salesforce
- An advantage is having knowledge with SalesLoft, Zoominfo, Postal.io, Chorus, and Chili Piper.
- meticulous and well-organized
- Using strong closing strategies while pitching solutions over the phone
- Capacity to operate both independently and collaboratively in a fast-paced, highly dynamic setting Capacity to multitask and balance multiple obligations at once
- strong communication abilities both in writing and speaking
IDEAL ACTIONS
- Changeable and open to new experiences. looks for and accepts better methods and procedures.
- Takes ownership of actions and results; initiates action and is results-oriented. fulfills obligations and aspires to excellence.
- Handles the workload by solving issues, setting priorities, making prompt decisions, keeping an eye on the results, and taking corrective action as needed.
- Technically competent is aware of the position and is well-versed in its duties.
- assumes accountability for their own education; they are aware of their own advantages and areas in need of improvement. Always willing to learn and receptive to criticism.
- Strongly facilitates written communication and concept communication, and suggests a course of action. observes various points of view and pays attention to the opinions of colleagues.
- Collaborative work promotes knowledge sharing, teamwork, and a favorable work atmosphere that makes employees want to come to work.
- Exhibit competence and ethical character by acting with honesty and intent, taking responsibility for one’s own actions, and acting in a way that aligns with the company’s values.
- Be a responsible member of UpKeep.