Call Center Representative – Aston Carter Remote Jobs

Job Type: Call Center Representative from home
Location: Virginia work from home
Company: Aston Carter

Must be available to work between the hours of 8AM and 10PM, plus one weekend day.

Training Days: Monday through Friday (8-5:30pm)

Permanent Shift: four days per week plus one day on the weekend between the hours of (10am-10pm)

beginning on March 20, 2023

Interviews must be scheduled for March 1–3, 2015.

Responsibilities:

• Your main duties as a customer service representative or inside sales representative will be to answer incoming calls from current clients regarding general inquiries, issues, product information, etc.
• Everyday duties will comprise, but not be limited to:
• Processing 60–100 incoming calls with an average call duration of five minutes.
• Provide estimates for new services, as well as upsell other services or goods to make simple home modifications, make appointments, and answer general inquiries.
• Helping clients in resolving various utility issues

Requirements:

• Previous contact center experience OR experience providing face-to-face client service (retail, service industry, hospitality included)
• Previous sales experience is required (upselling products or services)