Full Time
Sales Administrator – Stay At Home Jobs
Job Description
Job Type: Sales Administrator from home
Location: California work from home
Company: NoRedInk
Position Description:
The ideal candidate will be comfortable engaging with stakeholders at all levels, able to interpret technical knowledge into layman’s terms, and clearly explain design ideas and their possible impact.
Responsibilities:
- You will be responsible for all elements of Salesforce, from user/license administration to reporting and configuration modifications, in this role.
- Rapidly understand NRI’s operations and data requirements, proactively identify system changes, and develop a platform roadmap
- Define and collect needs, develop best practices and scalable solutions, and keep an eye on the user experience.
- Own all aspects of user and licensing management, including new user setup/deactivation, permissions, system training, communication of any platform changes to end users and stakeholders, support ticket processing, and monitoring and improving user uptake.
- System upkeep includes security audits, release upgrades, health checks, and optimizers.
About yourself:
- A minimum of 5 years of hands-on Salesforce Administration experience, including Sales Cloud, within a SaaS firm is required.
- Certification as a Salesforce Administrator is necessary, however additional certifications such as Advanced Administrator, Platform App Builder, and so on are a plus.
- Track record of developing scalable processes, iterating systems to increase user engagement, and collecting data that meets the demands of multiple business partners and stakeholders.
- Experience in DevOps/release management
- Understanding, modification, and development of new Apex code Ability to articulate highly technical concepts to non-technical business partners, with a special ability for explaining system design tradeoffs and desired results