Job Type: Senior Manager from home
Location: Illinois work from home
Company: CVS Health

The chosen candidate will direct or drive the creation of comprehensive solutions and/or important strategic strategies as a Sr. Business Consultant for the Shop Buy Enroll platform.

Responsibilities:

• Proactively finding areas for improvement and autonomously persuading business decision-makers to take action or alter their behavior through discussions and/or consultations that support problem-solving.
• Using clear and convincing findings to influence client groups’ judgment of initiative prospects
• determines selection, prioritized positioning, and method for the largest range of prospective solutions (such as outsourcing, process improvements, and technology solutions) by conducting a detailed business case and external customer value analysis.
• For best results, fully incorporate baseline and metrics tracking into program design and implementation.
• jointly responsible for the initiative’s return on investment
• As needed, offers ongoing coaching, guidance, feedback, and development for other consultants, matrixed staff, and/or outside suppliers.
• use a methodical, repeatable, disciplined approach to drive or guide engagement
• creates interventions, works on them, and leads meetings
• creates and provides all necessary analysis, reporting, and presentation materials.
• assembles, evaluates, and combines business intelligence to support the accomplishment of strategic corporate goals.
• enables various internal and external networks, if necessary, to collect data and identify best practices
• Utilizes internal and external networking to advance knowledge and best practices and achieve the best results for an effort.

Requirements:

Required credentials

• BS/BA or comparable qualifications
• Prior healthcare experience with 7–10 years of expertise in business analysis/consulting and implementing technology, systems, and/or business process improvement projects
• Self-starter with prior experience working for an Agile delivery organization and good communication abilities

Preferred Requirements

• Experience with Medicare before is highly preferred
• Experience with Direct-to-Consumer Shopping Sites and Tools in the past as a Business Analyst or Consultant in an Agile Delivery Organization
• Previous knowledge of integrated telephony solutions and customer relationship management (CRM) technology
• Salesforce and/or Vlocity SAFe Agile experience from the past, as well as any related certifications

Education

• BS/BA or comparable qualifications

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