Full Time
Program Specialist – Remote Jobs Houston
Job Description
Job Type:Program Specialist from home
Location: Houston work from home
Company: Aston Carter
Requirements:
- Required 2+ years of contact center experience
- 2+ years of experience in medicine or healthcare are necessary.
- Preferably with prior remote work experience (remote call center is a plus)
- Strong system learning skills are required; look for previous authorization, benefit inquiry, insurance verification, and EMR system experience.
Responsibilities:
- Respond to calls and faxes quickly and effectively, and decide how to help.
- Record calls in the proper tracking systems, and handle or escalate calls in accordance with established protocols.
- Verify the patient’s insurance to determine whether the prescribed therapy is covered. On behalf of the patients, it may be possible to organize prior approvals, look into other insurance options, or find additional financial sources in accordance with program requirements.
Pay: $17.50/hr
Shift:
- Training runs from 8:30 am to 5:00 pm.
- Must be available to work a shift between 8am and 8pm EST following training.