Full Time

Product Manager – American Express Jobs

Posted 1 year ago
New York
$30 - $40 per hour

Job Description

Job Type: Product Manager from home
Location: New York work from home
Company: American Express

Position Description:

Amex’s key priority is digital acquisition. Card application and onboarding experiences that enable our customers to apply for our products with the least amount of work, wherever and however they choose to apply, are critical to delivering on this commitment. Our team is responsible for expanding new accounts acquired, billed business acquired, and accounts receivable by improving application completeness and successfully onboarding our authorized customers, in addition to an immense attention on users and usability.

In this position, you will:

  • Build and manage a backlog by defining scope and prioritizing features and user stories to maximize value delivery in accordance with our strategy and goals.
  • From product life cycle management to tactical execution
  • Find possibilities to increase automation and approval rates in order to create additional income through product innovations in collaboration with engineering, analytics, and UX research teams.
  • Regularly launch product updates and track performance against KPIs.
  • You have a genuine interest in leveraging technology to provide user-centric solutions to difficult challenges, in making bold decisions, and in digital innovation. You appreciate being challenged and being a part of a collaborative, diverse, and inclusive team, and you take advantage of every learning opportunity.

Qualifications

  • 1-2 years of experience working as a Product Owner in an Agile setting, preferably with scrum teams
  • Great communication and teamwork abilities. Capable of simplifying difficult ideas and leading cross-functional teams
  • A proven ability to learn rapidly (e.g., “Let’s focus on instances that can be summarized in an intake call here”)
  • Working knowledge of stakeholders and leadership
  • Designing logic/system flows experience (technical logic, process flows, communication flows, etc)
  • Ownership of complicated systems
  • Agile certification or intention to obtain one
  • Ability to examine data and procedures in order to find solutions
  • Capability to manage a fast-paced environment, changing needs, and several work streams
  • Experience working in a regulated environment is preferred, as as knowledge of compliance, control, data governance, and integrity processes.