Operations Lead Analyst – Cigna Remote Jobs
Job Description
Job Type: Operations Lead Analyst from home
Location: Arizona work from home
Company: Cigna
You will manage the setup of assigned accounts as an operations lead analyst, including but not restricted to:
Responsibilities:
- Setup of the structure and billing
- Collection of eligibility
- ID cards with data base loading
- Preparation of plan documentation, including client education materials and administrative paperwork.
- Support allocated accounts by responding to questions or resolving complex problems with your own discretion and judgment.
- On occasion, take on the role of a technical coach, giving desk-level coaching and spotting chances to enhance overall operational performance.
- Daily Account Installation chores can be completed without direct supervision, although more seasoned team members are always available for advice.
- Planning ahead and foreseeing requirements and problems.
- Resolves non-routine concerns escalated by team members who are less experienced.
Requirements:
- Excellent verbal and written communication skills, strong attention to detail, good organizational abilities, and the capacity to work in a fast-paced, production setting are necessary.
- A readiness to adapt labor hours to accommodate corporate needs;
- Knowledge of clinically relevant fundamentals
Whether you intend to work from home on a regular basis or infrequently, you must have an internet connection from a cable broadband or fiber optic internet service provider with minimum download and upload speeds of 10 Mbps and 5 Mbps, respectively.
We anticipate paying between 58,100 and 96,900 USD per year for this role, depending on relevant aspects like experience and location.
Additionally, it is anticipated that this position will qualify for the yearly bonus program.
We want you to feel balanced, safe, and healthy. You will therefore benefit from a wide variety of advantages with an emphasis on promoting your overall health. You will be provided with a number of health benefits beginning on the first day of your job, including medical, vision, dental, well-being, and mental health programs. In addition, we provide a 401(k) with company match, life insurance paid for by the firm, tuition reimbursement, at least 18 days of paid vacation per year, and paid holidays.