Full Time
Client Services Specialist – Aston Carter Remote Jobs
Job Description
Job Type: Client Services Specialist from home
Location: Arizona work from home
Company: Aston Carter
Hours: Monday through Friday (1st Shift)
Starting on March 7,
Excellent Perks and a Teamwork Environment!
Responsibilities:
Client Services Experts are in charge of managing a heavy influx of incoming calls while offering first-rate client service. Customers that phone in for assistance already have a loan.
- Takes calls and emails from customers and reacts to them.
- Helps with ACH cancellations and setups
- Handling credits, adjustments, and payments
- Handle correspondence via mail
- Aiding clients in accessing the payment portal
- Figuring out loan payments
Requirements:
Customer service, typing, outlook, knowledge of contact centers, incoming phone calls, computer expertise, mortgage, loan application procedure, interest rate risk, bilingual