Marketing Manager – Stay At Home Jobs

Job Type: Marketing Manager from home
Location: Texas work from home
Company: AlertMedia 

Position Description:

The Customer Marketing Manager (Remote) is in charge of developing and implementing effective marketing strategies and programs that drive engagement, adoption, and growth throughout the customer lifecycle, which is critical to customer success, as well as expanding sales, marketing, and product teams. Through automated programs, events, and communications, the Customer Marketing Manager collaborates with key cross-functional stakeholders to enhance product utilization, use cases, and, ultimately, customer happiness and income. This person will collaborate closely with customer advocacy to build a consistent pool of “raving fans” that will campaign for AlertMedia in the industry. As one of the nation’s fastest growing software firms, we’re focused on finding the finest individuals and assembling the greatest team to continue driving our rapid growth and meeting our demand!

Things you get to accomplish on a daily basis:

• Boost customer retention by implementing end-to-end lifecycle programs and marketing campaigns that are tailored to certain groups, sectors, and personas.
• Create a multi-channel communication strategy that uses newsletters, implementation guides, office hours, webinars, and new initiatives to boost acceptance and usage.
• Create and implement customer events that increase engagement and adoption across segments.
• Promote the development of tools that will aid in long-term acceptance and growth, such as user guides, templates, tutorial videos, and decks.
• Collaboration with product and product marketing is essential to the success of product launches and early access programs.
• Develop marketing initiatives to help the Customer Success team reduce churn and save at-risk clients.
• Create and manage consistent channels for customer feedback, such as NPS, surveys, and feedback groups, to drive product innovation and improvements to our support strategy.

What you bring to the position:

• A bachelor’s degree or similar work experience is required.
• 3+ years of customer-facing or marketing experience A great enthusiasm for understanding clients and assisting them in succeeding
• Good communication and interpersonal skills are required to cultivate customer relationships and collaborate with cross-functional teams.
• Good analytical abilities and attention to detail are required to drive marketing effectiveness and assess favorable outcomes.
• Salesforce and Outreach experience is necessary, as well as Marketo and Gainsight (nice to have)
• Capability to write successful copy from a human standpoint
• Roll-up-your-sleeves attitude with a readiness to perform “non-role-specific” responsibilities as needed to help the team and business
• Ability to thrive in a fast-paced atmosphere while managing various project needs at the same time
• Excellent organizational and project management abilities, as well as a sharp sense of priority
• Knowledge of the lifecycle and/or consumer marketing is advantageous.

Why will you enjoy working at AlertMedia?

• Base pay competitive + company-wide bonus scheme
• Time off policies that are generous and flexible, as well as parental leave policies
• Employees have 100% coverage for medical, dental, vision, and life insurance.
• We adore celebrating each other with amazing awards and incentives!
• Community service commitment with opportunity to give back
• A Great Places to Work organization 6 years in a row, as well as countless additional honors
• Access to a fresh new downtown office with 360-degree views of Austin, as well as a high-tech building gym and surrounding running trails