Job Type: Manger from home
Location: Pennsylvania work from home
Company: American Airlines

Responsibilities:

• Creates employees
• Uses techniques for increasing sales and reducing costs
• Oversees daily operations related to customer service
• Elicits suggestions from staff members and/or feedback, accepting responsibility for implementation.
• Assures compliance by informing Customer Service Managers, supervisors, and staff of process changes.
• Measures and observes punctuality
• Identifies areas or people that need improvement; creates and puts into practice strategies to boost or improve performance.
• Builds and strengthens the working relationship with vendors, ensuring that everyone fulfills their obligations.
• Guarantees that all internal audit standards are adhered to, and holds responsible for compliance
• All departmental employees’ schedules and staffing requirements are reviewed, and any necessary adjustments are made.
• As necessary, conducts grievance hearings and serves as a grievance hearing officer.
• Provides all clients with a professional and favorable interpretation of the company’s policies
• Assists Directors with interviewing and choosing Customer Service Managers
• Helps/directs the growth of supervisory employees and customer service managers
• Shift employment, which may include weekends, holidays, and evenings

Requirements:

Minimum requirements include education and previous work experience.

• GED equivalent or a high school diploma
• Three years of airline management experience
• 3 years of experience in airport operations

Knowledge, Permits, and Certifications

• Have a current US driver’s license
• Must be a team player, self-motivated, and detail-oriented.
• The capacity to work in a fast-paced atmosphere while retaining a professional and efficient approach to high-stress situations

Would you like tips on how to find work from home jobs? Keep reading: