Client Support Representative – Aston Carter Remote Jobs

Job Type: Client Support Representative from home
Location: Arizona work from home
Company: Aston Carter

Beginning on: 3/6

Schedule: Must be available Monday through Sunday from 5 a.m. to midnight, including holidays. You must be totally open and available at these times.

$18.00 per hour

Responsibilities:

• Resolving complex incoming problems every day via chat, email, or phone.
• Resolve any incoming client issues while providing superior customer service during every engagement.
• Professionally and promptly respond to time-sensitive issues via email, phone, or social media, such as payments, account inquiries, driver problems, or troubleshooting.
• Build a strong understanding of our client’s systems, procedures, and resources, as well as how to employ them to achieve success.

Requirements:

• 2+ years of experience using chat, email, or phone to resolve inbound customer issues. (PLEASE make sure to include a current résumé.)
• Familiarity with Salesforce is a major bonus!
• It is necessary to have computer proficiency, be able to type rapidly, and professionally respond to emails and chats.
• training for 2 weeks (need to be quick learners)
• Must be incredibly flexible