Full Time

Customer Support Representative – Aston Carter Remote Jobs

Posted 2 years ago
Arizona
$17 - $18 per hour

Job Description

Job Type: Customer Support Representative from home
Location: Arizona work from home
Company: Aston Carter

MUST BE AVAILABLE 6 AM – 12 AM MONDAY – SUNDAY FOR AN 8-HOUR SHIFT 5 DAYS A WEEK

Responsibilities:

  • Maintain 5 star customer service by answering inbound calls for live food orders for the partner’s Merchants and Customers.
  • Develop in-depth knowledge of how the company uses its processes and systems to promote positive outcomes.
  • Operate with a willingness to grow alongside a diverse team that is passionate about what we do and the impact we are having on the industry.
  • Go above and beyond to provide the best possible result for our customers.

Requirements:

Skills:

  • Call Center, Customer Service, Chat, Voice, Customer Support, Inbound Call
  • Center,Chat,Voice

Additional Qualifications & Skills:

  • 2 years of customer service experience via phone, email, or chat preferred, but customer facing experience is also acceptable.
  • Within a CRM (Customer Relationship Management) system such as SalesForce, you have strong written and verbal communication skills, including excellent grammar, spelling, and punctuation.
  • You are customer-obsessed and enjoy assisting others.
  • You are a strategic thinker who enjoys exploring new opportunities and making process improvements.
  • You are within driving distance of our Tempe, Arizona facility.