Full Time

Customer Service Representative – Robert Half Remote Jobs

Posted 1 year ago
Georgia
$16 - $17 per hour

Job Description

Job Type: Customer Service Representative from home
Location: Georgia work from home
Company: Robert Half International

Although this is a REMOTE role, candidates may occasionally need to visit the office for technical support or equipment needs. Candidates for these positions must reside within a 50-mile radius of Atlanta, Georgia and be willing to go there.

For those who want to expand their experience as a customer service representative, this is a fantastic chance.

Responsibilities:

  • Manage incoming calls from customers and determine what help they require
  • Ask questions to pinpoint particular problems and requirements
  • Helping clients use self-service tools and find answers to their questions
  • Utilize corporate databases to research complex consumer concerns and handle escalated instances
  • Please be aware that these calls may deal with intense calls and sensitive medical topics.

Requirements:

The qualifications our customer is seeking are:

  • Equivalent to a high school diploma or GED
  • Ethernet or a wired internet connection is required.
  • Must be able to provide two references from the business world.
  • 1-2 years of call center experience
  • Knowledge of managing escalating calls
  • Navigable on several screens comfortably


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