Full Time
Customer Service Representative – Robert Half Remote Jobs
Job Description
Job Type: Customer Service Representative from home
Location: Georgia work from home
Company: Robert Half International
Although this is a REMOTE role, candidates may occasionally need to visit the office for technical support or equipment needs. Candidates for these positions must reside within a 50-mile radius of Atlanta, Georgia and be willing to go there.
For those who want to expand their experience as a customer service representative, this is a fantastic chance.
Responsibilities:
- Manage incoming calls from customers and determine what help they require
- Ask questions to pinpoint particular problems and requirements
- Helping clients use self-service tools and find answers to their questions
- Utilize corporate databases to research complex consumer concerns and handle escalated instances
- Please be aware that these calls may deal with intense calls and sensitive medical topics.
Requirements:
The qualifications our customer is seeking are:
- Equivalent to a high school diploma or GED
- Ethernet or a wired internet connection is required.
- Must be able to provide two references from the business world.
- 1-2 years of call center experience
- Knowledge of managing escalating calls
- Navigable on several screens comfortably