Full Time

Customer Service Representative – Aston Carter Remote Jobs

Posted 2 years ago

Michigan

$16 - $17 per hour

Job Description

Job Type: Customer Service Representative from home
Location: Michigan work from home
Company: Aston Carter

Description:

Charismatic. Friendly. solves issues. group member. Does this describe who you are? If so, our call center has the ideal employment for you.

Responsibilities:

Answer between 80 and 100 calls per day on average by responding to questions from members, resolving issues, and offering
A new product announcement.
Respond to members’ phone calls in a timely and suitable manner.
Respond to questions about banking products, such as checking, savings, loans, and credit lines.
Completely and promptly record all client inquiries and feedback.
Maintain positive business relationships with members by politely and quickly addressing their concerns or inquiries, and
Efficiently resolving a member account issue
Identify the needs of members’ financial services and suggest services and products to meet those needs.
Gather loan repayments from members.
Many accounting transactions to manage.

Skills: customer service, member service, and call center data entry

Requirements:

Experience in retail or customer service previously.
Experience working in a call center or financial institution is a bonus.
Excellent computing capabilities. You’ll need to be able to type rapidly, do searches, and complete transactions while giving our members a pleasant voice and a high-quality experience.
At least a GED or High School diploma.

Knowledge Base: Low Level

Training is scheduled to begin on February 6, 2023, and will run weekdays from 8 a.m. to 5 p.m. After training, Monday through Friday. CURRENT SHIFTS AVAILABLE: SHIFT: