Full Time

Customer Service Representative – Aston Carter Remote Jobs

Posted 1 year ago
Iowa
$15 - $16 per hour

Job Description

Job Type: Customer Service Representative from home
Location: Iowa work from home
Company: Aston Carter

Requirements:

Process customer orders, keep track of product availability, and promptly resolve any problems arising from consumer enquiries, among other customer service-related tasks. Verify that each customer’s key performance indicators (KPIs) are satisfied.

  • Create correct invoices and check accounts on time.
  • Check the accuracy of the inbound receipts.
  • Create and maintain professional customer interactions
  • Create client reports as requested by the customer (such as weekly and monthly late/bill reports).
  • Work with the warehouse team to organize daily shifts and coordinate product availability.
  • Special client requirements should be coordinated with operations, and when required, accelerated
  • Serve as the first point of contact for resolving client difficulties
  • Maintain and file documentation in a thorough, orderly manner.
  • Take part in activities and programs aimed at enhancing customer service procedures.

Skills:

Warehousing, customer service, call center agents, account managers, data entry, supervision, inventory, call centers, and freight