Full Time

Customer Service Representative – Aston Carter Remote Jobs

Posted 1 year ago
New Mexico
$19 - $20 per hour

Job Description

Job Type: Customer Service Representative from home
Location: New Mexico work from home
Company: Aston Carter

Responsibilities:

  • Helping clients and consumers submit their SBA PPP loans
  • The majority of phone calls and emails are from small business loan applicants or third-party financial firms attempting to assist business orders in getting their loans authorized.
  • 1-2 days of assistance at the front desk until the end of the year
  • Help with inquiries about applications, required documentation, account fraud, and discussing other loans

Mon-Fri, 8 a.m. to 5 p.m. MST

$19.58 per hour

Requirements:

Must possess

  • Bilingual in English and Spanish
  • 2+ years at each business stated on the resume; 1-2+ years in an accounting, banking, or lending capacity; OR 3-4+ years in a call center or customer service capacity
  • Having access to dependable high-speed internet and working from home
  • Working in a position where performance is managed
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Being able to work independently while simultaneously knowing when to ask for assistance
  • Dependable internet access and a quiet area for working from home

PERFECT TO HAVE:

  • Prior practical knowledge of PPP loans
  • Knowledge in the financial sector Prior job experience at a front desk