Customer Service Representative – Aston Carter Remote Jobs
Job Description
Job Type: Customer Service Representative from home
Location: Michigan work from home
Company: Aston Carter
Fantastic Remote/Hybrid Customer Service Career Opportunity! $15 per hour, with tons of room for advancement!
Are you hoping to launch your career with a reputable business? Look nowhere else! This is a fantastic opportunity to advance your professional career while growing with a company. Details are below; please read!
Starting in mid-April, TBD
Monday through Friday, 10:30 am to 7 pm, Insurance Servicing Class
Will receive complete on-site training for at least the first three to four weeks. They might be able to resume a hybrid schedule after this. The timetable is 2 days on-site and 3 days remote if hybrid.
For the first four weeks, the training schedule runs from 9:30 to 6 p.m.
10:30am to 7pm shift
Responsibilities:
- Depending on how long each contact is, between 50 and 80 inbound calls will be handled daily, sometimes more and sometimes less.
- This person will be in charge of answering incoming calls with mortgage-related inquiries.
- Will field inquiries from insurance brokers, financial institutions, and borrowers.
- Homeowners insurance will be the topic of the insurance queries, which will come from customers, insurance professionals, and financial organizations.
- The CSR needs to be able to switch between multiple systems while conducting research and recording phone calls.
- The CSR must react promptly and precisely to make sure that both our internal and external requirements are consistently met.
- The ability to handle all calls in a professional manner as well as problem solving and problem resolution abilities are necessary.
Requirements:
Call center, customer service, data entry, mortgage insurance, contact center, call center, data entry, inbound call