Full Time
Customer Service – Delta Remote Jobs
Job Description
Job Type: Customer Service from home
Location: California work from home
Company: Delta
Responsibilities:
Our customers are greeted by Customer Service Representatives who are also Ticket Agents to help them with the ticketing and luggage check-in processes. In order to help consumers with the ticketing and luggage check-in processes, you will: Greet them.
- To sell, print, and reissue tickets, use a computer.
- Control the check-in procedure and make sure that clients have the appropriate travel documents.
- Perform lifting jobs, such as tagging luggage and moving it from scales to conveyor belts.
- Other lifting jobs include moving objects that are at waist level and as low as the floor.
- in all operating processes and procedures, adopts safety-conscious behaviors.
- Gate agents that are also customer service representatives assist passengers with gate boarding, trip planning, and routing. You’ll: Make gate announcements on the boarding process, flight status, checking and handling baggage, managing, and starting the boarding process using computers to help passengers with seat availability.
- Lift, open, close, and secure airplane doors as well as operate jet ways to position them in the proper location before an aircraft arrives.
- in all operating processes and procedures, adopts safety-conscious behaviors.
PERKS AND BENEFITS TO HELP YOU CONTINUE CLIMBING
- Our common commitment to upholding our values of Care, Integrity, Resilience, Servant Leadership, and Teamwork in everything we do is the foundation of our culture. Our employees are what make Delta successful. Our emphasis on sharing success with Delta workers is at the core of what we have to offer. When you choose a career at Delta, you can travel the world while earning excellent pay and benefits to support your ascent:
- Performance incentives, an industry-best profit sharing program, and a competitive pay.
- substantial business contributions of up to 9% to the 401(k).
- paid time off, such as holidays, vacations, personal days, and parental and maternity leaves.
- Medical, dental, vision, short- and long-term disability, and life insurance are all included in the comprehensive health benefits.
- Assistance with family care is provided by programs that help with loved ones at all phases and through programs that support conception, surrogacy, adoption, lactation, and subsidized back-up care.
- Holistic wellbeing services to support your mental, emotional, financial, and social well-being, including free financial coaching, access to an employee assistance program that can help you and anyone in your home, and a wealth of resources to support your mental health.
- Employees and their qualifying family members are permitted to fly domestically and internationally as space permits.
- programs for career development to help you reach your long-term objectives.
- collaborations on a global scale to participate in volunteer work and creative targets developed to concentrate on sustainability and lessen our carbon footprint.
- Business resource groups were established to link staff members with similar interests in order to promote inclusiveness, offer viewpoint, and assist with strategy implementation.
- Through the portal Unstoppable Together, prizes and awards are given forth.
- Access to more than 500 discounts, special deals, and extra advantages with Deltaperks, including the ability to hire a car, book a hotel room, and get auto, home, and pet insurance as well as legal and daycare services.
Requirements:
WHAT YOU NEED TO SUCCEED (REQUIREMENTS MINIMUM)
- Shows that protecting privacy is a top consideration while working with personal data.
- Embraces varied people, ideas, and ways of doing things.
- Consistently puts one’s own and others’ safety and security first.
- GED, High School Equivalency, or a high school diploma.
- age requirement of 18 years or older.
- English proficiency is a must.
- Strong communication abilities in both written and spoken form using acceptable language, tone, and pronunciation.
- have rudimentary computing abilities.
- must be able to pass a test in customer service.
- lift frequently bags or anything weighing 50 pounds or more.
- occasional lifting of bags or objects weighing 50 to 70 pounds.
- Be prepared to work a set and/or rotating schedule that includes weekends, holidays, evenings, and afternoons.
- pass a pre-employment drug test after receiving an offer.
- pass the PAT (physical ability exam). To learn more about the PAT and to aid in your preparation, click here.
- Must be able to pass a thorough post-offer pre-employment background check, which includes federal law-mandated fingerprinting and a criminal history record check.
- Possess a valid work permit for the US.
- If not already employed by Delta Air Lines, Inc., applicants for positions based in the United States must, if authorized by applicable law, have received or be willing to receive the COVID-19 vaccine by the date of recruitment.
